Responsible Gaming

In force from 19 August 2026

The Maths Does Not Bend

Every casino game carries a house edge. Over enough rounds the expected outcome is a loss, and no system, streak or hunch changes that. Gambling is entertainment you pay for, in the same way a cinema ticket is.

Stake what you can afford to lose and nothing else. Never rent money, never grocery money, never money already promised to someone.

What Trouble Looks Like Early

Problem gambling rarely announces itself. It shows up as habits:

• Sessions running longer and larger than you planned
• Going back to recover what you lost
• Borrowing, or selling something, to keep playing
• Being vague with people close to you about how much you play
• Feeling edgy or short-tempered when you try to stop
• Playing to get away from stress, boredom or a bad mood
• Sleep, work or people losing out to screen time

Any one of these can be nothing. Three or four together are worth acting on this week rather than next month.

The Controls Available To You

Licensed operators build these into the account, and they work best set in advance rather than in the middle of a bad night.

Deposit limits cap what goes in per day, week or month. Loss limits cap what a period can cost regardless of deposits. Session timers break the flow with a reminder of elapsed time. Reality checks show time played and net position at intervals you set.

Cool-off locks the account briefly — usually 24 hours up to six weeks. Self-exclusion shuts it for a fixed longer stretch, from a month to permanently. While it runs you cannot log in, deposit or receive marketing, and it cannot be lifted early. That inflexibility is the entire point.

Habits Worth Building

• Fix the budget before the site opens, not while it is open
• Set a clock and respect it
• Step away from the screen every hour
• Never play drunk, medicated, exhausted or angry
• Keep gambling one hobby among several
• Treat a loss as the price of the evening, not a debt to recover

Keeping Children Out

Eighteen and over, without exception. If children use your device, install filtering — Gamban, GamBlock and Net Nanny all block gambling sites. Keep passwords private and never let a minor play on your account, supervised or not.

Free, Confidential Help

None of these ask for your name.

• GamCare — gamcare.org.uk · National Gambling Helpline 0808 8020 133, 24 hours
• BeGambleAware — begambleaware.org · advice, self-assessment, treatment referral
• Gamblers Anonymous — gamblersanonymous.org · peer groups, in person and online
• Gambling Therapy — gamblingtherapy.org · multilingual support plus a self-test
• Loket Kansspel (Netherlands) — loketkansspel.nl · 0800 3005
• AGOG (Netherlands) — agog.nl · 0900 217 27 21, for players and for the people around them

Reaching out early costs nothing and changes the odds. Leaving it until the situation is severe only makes the conversation harder.