Contact

Everything sent here gets read by a person.

By Email

Anything about what we publish on spacehills-casino.online — a number that looks wrong, a payment method that changed, a dead link, a correction, a business enquiry — comes to one address.

Email: info@spacehills-casino.online

Replies usually go out inside one or two working days. Detailed questions sometimes take longer, because checking beats guessing.

Send A Message

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Fields marked with * are required. We reply to most enquiries within two working days.

Things We Can Sort Out

• Corrections to anything published here
• Questions about how a bonus, a limit or a loyalty rank is described on this site
• A page that will not load, or an element that looks broken
• Press, content and partnership enquiries

Things We Cannot

We publish; we do not operate. There are no player accounts on our side and no view into anyone's balance, verification queue or pending withdrawal.

So we cannot reopen an account, speed up a payout, apply a bonus, lift a self-exclusion or take a side in a dispute. All of that goes to the casino's own support — their live chat or their published address. They are the only ones with the buttons.

When You Will Hear Back

Monday to Friday, in the order things arrive. Weekend messages get picked up on the next working day. If a week goes by in silence, look in your spam folder before writing again — that is where most of our replies end up hiding.

If This Is About Gambling Itself

If you are writing because playing has stopped being fun, read our Responsible Gaming page as well. It lists free and confidential services, several of them open around the clock.